Artificial intelligence is generating no shortage of attention across the legal industry. But for collection law firms, the more useful question isn't what AI may someday do — it's where AI can solve practical problems today. One of those problems begins at intake. Continue Reading
For most of the last fifty years, firms that collect consumer debt have worked an account based on a few facts: the balance, the days past due, a phone number, a name in a queue. Recovery meant working that queue by phone, one call at a time, and litigating what didn't resolve. Firms worked this way Continue Reading
Newly released Q2 2026 data show a slight increase in credit card charge-offs, while delinquency rates edged lower. Continue Reading
Prodigal has supported AI-agent approvals across three of the largest debt buyers and several leading national lenders. Those reviews have given us a clear view of the questions compliance, legal, security, risk, and vendor-management teams ask before approving AI. Continue Reading
For some, compliance is viewed as a requirement to satisfy—a policy to follow or another box to check. At ProVest, we see it differently. Continue Reading
Most firms track what they spend on service of process itself. Managing it is a different story, and one that doesn’t always get measured. Continue Reading
H.R. 3213: Restoring Court Authority Over Litigation Act Included in House CFPB Reform Package as Rep. Fitzgerald Presses for Congressional Action Continue Reading
NCBA 2026 Scholarship Winner: Sofia Pallares We're excited to announce that Sofia Pallares has been selected as the 2026 NCBA Scholarship recipient, generously sponsored by Barron & Newburger Foundation. Sofia will be attending the University of Michigan and has graciously granted permission... Continue Reading
Pre-litigation debt collection strategies are undergoing a structural transformation driven by digital engagement, regulatory expectations, and shifting consumer behavior. Continue Reading
Newly released Q1 2026 data indicates consumer credit conditions may be beginning to normalize, with both credit card charge-offs and delinquency rates moving lower. Continue Reading
Newly released Q1 2026 data indicates consumer credit conditions may be beginning to normalize, with both credit card charge-offs and delinquency rates moving lower. Continue Reading
For many agencies, phone-based payments remain the most effective way to resolve accounts, but they also represent one of the most misunderstood compliance risks in modern collections operations. Continue Reading
