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Not every cyberattack is immediately obvious. Some can appear legitimate on first view, and that’s what the attacker aims for: a fake RFP or invoice sent from a trusted vendor's hacked email account, just waiting for a click. Others are far bolder and tailor their attacks for a specific type of comp Continue Reading
Debt collection compliance has traditionally been organized around a clear line: third-party collectors and debt buyers carry one set of obligations, and original creditors collecting their own accounts carry another, lighter set. That line is about to move. New York City's Department of Consumer an Continue Reading
Artificial intelligence is generating no shortage of attention across the legal industry. But for collection law firms, the more useful question isn't what AI may someday do — it's where AI can solve practical problems today. One of those problems begins at intake. Continue Reading
For most of the last fifty years, firms that collect consumer debt have worked an account based on a few facts: the balance, the days past due, a phone number, a name in a queue. Recovery meant working that queue by phone, one call at a time, and litigating what didn't resolve. Firms worked this way Continue Reading
Artificial intelligence is generating no shortage of attention across the legal industry. But for collection law firms, the more useful question isn't what AI may someday do — it's where AI can solve practical problems today. One of those problems begins at intake. Continue Reading
Newly released Q2 2026 data show a slight increase in credit card charge-offs, while delinquency rates edged lower. Continue Reading
Prodigal has supported AI-agent approvals across three of the largest debt buyers and several leading national lenders. Those reviews have given us a clear view of the questions compliance, legal, security, risk, and vendor-management teams ask before approving AI. Continue Reading
For some, compliance is viewed as a requirement to satisfy—a policy to follow or another box to check. At ProVest, we see it differently. Continue Reading
Most firms track what they spend on service of process itself. Managing it is a different story, and one that doesn’t always get measured. Continue Reading
Pre-litigation debt collection strategies are undergoing a structural transformation driven by digital engagement, regulatory expectations, and shifting consumer behavior. Continue Reading
Newly released Q1 2026 data indicates consumer credit conditions may be beginning to normalize, with both credit card charge-offs and delinquency rates moving lower. Continue Reading
Newly released Q1 2026 data indicates consumer credit conditions may be beginning to normalize, with both credit card charge-offs and delinquency rates moving lower. Continue Reading
