Coffee Break Series

Take a quick break from your day and listen to short interviews with experts on issues important to the creditor's rights industry. If you or your company is interested in doing a Coffee Break Series episode, please contact us at [email protected]


Blitt and Gaines, P.C.'s Barb Nilsen & TransUnion’s Wendy Weinhardt

Take a Coffee Break with Barb Nilsen, Blitt and Gaines, P.C., and Wendy Weinhardt, TransUnion, discussing email communications and TransUnion's cutting-edge solutions to help identify and engage consumers.


Weltman, Weinberg & Reis Co.'s Charles “Chuck” Pona & TransUnion’s Wendy Weinhardt

Join another episode of NCBA’s Coffee Break as Chuck Pona and Wendy Weinhardt discuss the importance of consumer-creditor communications. In addition to hearing about the significance of effective consumer communication in the debt collection industry, our guests share insights on how TransUnion’s new tools enhance transparency and facilitate debt collection resolutions and settlements. Learn from Chuck’s extensive experience on how he utilizes TransUnion’s innovations to help foster better outcomes for his firm, clients, and consumers. 


Part 2: National Foundation for Credit Counseling's Matt Ribe

Tune in as we delve deeper into the credit counseling industry with NFCC's General Counsel, Matt Ribe. Learn what’s on the horizon and the challenges legitimate credit counselors face dealing with technology, data security, and changing consumer needs. Highlights include debt settlement, CCCS oversight, state licensing, compliance and how non-profit CCCS companies adapt to digital platforms, innovative services, and financial literacy.


Part 1: National Foundation for Credit Counseling's Matt Ribe

Take a Coffee Break with Matt Ribe of the National Foundation for Credit Counseling (NFCC). As the General Counsel, Matt wears many hats, from navigating complex legal strategies to fostering strong relationships with government entities. Listen to the first cup of coffee with Matt as we dive into his fascinating journey of how he came to be there and learn more about the critical work he does for NFCC.


FED Q3 Bankcard Data Indicates Higher Charge-Offs Continuing

Take a Coffee Break with Joel Rosenthal, ProVest's Vice President, Head of Credit Collections Business Development & Client Relations, discussing the current state of the industry and future indicators.


JST's Kurt Baese

JST’s Kurt Baese joins NCBA’s Coffee Break to discuss what’s new at JST and how firms large and small are facing challenges.


TransUnion's Jenna Munoz & Wendy Weinhardt

TransUnion's Jenna Munoz and Wendy Weinhardt discuss the important role email communications plays in the debt collection industry and what firms should be focused on.


KnovaOne's Neeraj Mendiratta

KnovaOne's Founder and Principle, Neeraj Mendiratta, discusses employee appreciation and data security with NCBA’s Government Affairs Officer, Nathan Willner.


Maryland Delegate Jon S. Cardin

Maryland Delegate Jon S. Cardin, attorney and Chair of the Maryland Judiciary Committee's Civil Law & Procedure subcommittee, stops by for a Coffee Break chat with NCBA’s Government Affairs Officer, Nathan Willner.


Maryland Attorney and Delegate Dalya Attar

Maryland Attorney and Delegate Dalya Attar checks in with NCBA’s Government Affairs Officer, Nathan Willner, for a Coffee Break chat on “What is it like to be a lawyer legislator?”.


Private Process, Quality Assurance, and Compliance with ProVest

This 11 minute Coffee Break features NCBA's Nathan Willner interviewing ProVest's Joel Rosenthal.


Data and Cybersecurity with KnovaOne

This 12 minute Coffee Break features NCBA's Nathan Willner interviewing Neeraj Mendiratta, Founder and Principle of KnovaOne.

Data and Cybersecurity with KnovaOne: Part 2

This 12 minute Coffee Break continues the conversation with Neeraj Mendiratta, Founder and Principle of KnovaOne.


Server Process Compliance with ProVest

This 10 minute Coffee Break features NCBA's Nathan Willner interviewing Joey Wilkins, Chief Compliance Officer and In-House Counsel from ProVest.

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