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Law Firms Reduce Cost to Collect, Increase Liquidation and Engagement with Retain
Law Firms Reduce Cost to Collect, Increase Liquidation and Engagement with Retain

Any law firm that has a collections program would benefit from digital customer engagement methods that lower their servicing costs per file while generating more customer engagement, leading to increased revenue potential and earning more placements from clients. Initial Demand Letters (IDL) or... Continue Reading

Date posted11/12/2024


NCBA Files Amicus Before the U.S. Supreme Court | United States v. Miller
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NCBA Files Amicus Before the U.S. Supreme Court | United States v. Miller

On Friday, September 27, 2024, NCBA filed an Amicus Brief in the Supreme Court case, United States v. Miller, No. 23-824. The Supreme Court granted certiorari on the following question: Whether a bankruptcy trustee may avoid a debtor’s tax payment to the United States under Section 544(b)... Continue Reading

Date posted10/1/2024


Do Your Vendors Offer Exceptional Customer Service?
Do Your Vendors Offer Exceptional Customer Service?

By Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations In today's tech-heavy world, reaching a person ready and able to assist is rare. While several vendors work in the creditor rights industry, not all are equal. What distinguishes an... Continue Reading

Date posted09/25/2024


Law Schools Pilot Initiative
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Law Schools Pilot Initiative

Earlier this month, with the generous help of NCBA members Joy Jackson, CEO of Faber & Brand, L.L.C. and David J. Weimer, Chief Compliance Officer, Kramer & Frank, P.C., we set out to launch an initiative to educate law students on the practice of creditors rights. The goal is to launch a... Continue Reading

Date posted09/11/2024


Credit Card Charge-Offs and Delinquencies Increased to More Than a 12-year High
Credit Card Charge-Offs and Delinquencies Increased to More Than a 12-year High

According to Federal Reserve’s Q2 Data By Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations Credit card charge-offs and credit card loan delinquencies continue to be at a more than 12-year high, according to the Federal... Continue Reading

Date posted08/27/2024


Navigating Workforce Challenges: Unlocking Innovative Solutions for Law Firms and Agencies
Navigating Workforce Challenges: Unlocking Innovative Solutions for Law Firms and Agencies

By Brandon Speaks, Senior Vice President, Provana The past four years have brought a whirlwind of change to the workforce, presenting both challenges and opportunities for organizations, especially for law firms and agencies. Balancing client performance expectations, maintaining operational... Continue Reading

Date posted08/13/2024


Skipping Stones and Skip Tracing Files
Skipping Stones and Skip Tracing Files

Maximize Your Service Rate and Liquidations with Expert Skip Tracing Services By Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations Like a smooth stone skipping across a tranquil lake, expert skip-tracing services create a... Continue Reading

Date posted07/24/2024


TransUnion 2024 Debt Collection Trends & Insights Survey Begins
TransUnion 2024 Debt Collection Trends & Insights Survey Begins

Starting in 2018, TransUnion has commissioned an industry survey and research report to identify trends in the debt collection industry each year. TransUnion has partnered with ReceivablesData.com, a newly formed team that has a deep understanding of the receivables management industry to conduct... Continue Reading

Date posted07/10/2024


CFPB Announces Corporate Repeat Offenders Registry
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CFPB Announces Corporate Repeat Offenders Registry

On June 3, 2024, the CFPB announced the establishment of a new offenders’ registry final rule. This registry is aimed at detecting and deterring corporate offenders who have violated consumer laws and are subject to federal, state, or local government or court orders. Unfortunately, NCBA... Continue Reading

Date posted06/5/2024


Another 12-Year High for Credit Card Charge-Offs and Delinquencies
Another 12-Year High for Credit Card Charge-Offs and Delinquencies

By: Joel Rosenthal, ProVest Vice President, Head of Credit Collections Business Development & Client Relations Continue Reading

Date posted05/29/2024


Successful In-Person 2024 Hill Days
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Successful In-Person 2024 Hill Days

While NCBA is hard at work representing our industry year-round, this past week NCBA members helped truly amplify our voice. Having our members travel to DC and personally share their concerns with congressional offices is a highlight for NCBA and an important part of our advocacy strategy. With... Continue Reading

Date posted05/29/2024


Importance of AANHPI Heritage Month in May: Q&A with NCBA Leader Marvin Dang
Importance of AANHPI Heritage Month in May: Q&A with NCBA Leader Marvin Dang

Asian American, Native Hawaiian, and Pacific Islander Heritage Month is in May. During this month, people in the United States learn about and celebrate the important and positive impact that generations of Asian Americans, Native Hawaiians, and Pacific Islanders (“AANHPI”) have had on... Continue Reading

Date posted05/29/2024