Josh Allen, Founder and CEOTratta Legal collections firms that manage payment agreements across pre-judgment, post-judgment, and settlement phases carry the operational burden of getting them right. The CFPB received approximately 207,800 debt collection complaints in 2024, nearly double the... Continue Reading
The traditional growth playbook for collections law firms hasn't changed: hire more attorneys, add support staff, or outsource to an offshore call center. Hiring is expensive. Outsourcing is cheaper but comes at a cost to quality, and clients generally prefer that you keep the process in-house. Continue Reading
Joel Rosenthal, VP Credit Collections Business Development & Client RelationsProVest In the fourth quarter of 2025, credit card charge-offs and delinquency rates—often viewed as an early indicator of future charge-offs—declined very slightly. More significantly both metrics... Continue Reading
Isaac Goldman, CEOVertican Technologies, Inc. Recently, our leadership team took part in an exercise I found both enlightening and humbling. Each of us reached out to a client for a brief but candid conversation about three things: what Vertican could start doing, what we should stop doing, and... Continue Reading
Credit card charge-offs increased only marginally this quarter, while delinquency rates—an early indicator of future charge-offs—declined slightly but with both remaining elevated. Continue Reading
Every delay in legal collections affects client satisfaction and firm performance. While the sector has made big strides in payment automation and digital self-service, workflows around securing signatures on stipulated judgments and payment agreements remain stubbornly manual. Continue Reading
By Joel Rosenthal, ProVest Vice, President Head of Credit Collections Business Development & Client Relations These challenges aren’t new, but they are intensifying, leaving many practices searching for ways to work smarter, not harder. Continue Reading
By Joel Rosenthal, ProVest Vice President Head of Credit Collections Business Development & Client Relations Credit card charge-offs experienced another quarterly decrease, while loan delinquencies have remained unchanged. According to second-quarter 2025 data, credit card charge-offs fell to Continue Reading
NCBA has been hard at work making major progress on the issues that matter most to our members and the creditors rights industry. From key legislation to court wins, regulatory engagement, and building national partnerships, our advocacy efforts are stronger than ever. Here are 10 standout... Continue Reading
The legal collections industry is at a turning point. Rising consumer debt, heightened regulatory scrutiny, and growing digital expectations are transforming how law firms specializing in recovery engage consumers and manage risk. To stay effective, many legal teams are reevaluating every Continue Reading
Litigation used to be enough for driving a consumer towards debt resolution? But today's debtors need more motivation besides the traditional legal pressure which creates a crisis for law firms across the country. Continue Reading
Avtal, Inc. Appoints John McNamara as Chief Growth Officer WASHINGTON, D.C., June 24, 2025 – Avtal, a fast-growing digital communications technology startup specializing in receivables management, today announced the appointment of John McNamara as Chief Growth Officer. McNamara previously... Continue Reading
