The Subcontractor Oversight Program created by the National Creditors Bar Association is for the assessment of third-party vendors for law firms including process servers, asset locators, letter vendors, software vendors, skip tracers, data vendors, and more.
Third Party Assessments seek to protect consumers, creditors, and law firms through enforcement of best practices. This helps create apple to apple comparisons of systems and best practices across all service providers. In particular, we look to create consistency in the areas of:
- Human Resources
- Information Security
- Customer Contact (Phone Calls)
- Physical/Environmental Security
- Incident Reporting
- Business Continuity & Disaster Recovery
The NCBA Subcontractor Oversight Program is beneficial to both law firms and vendors who participate in the program.