Debt Collection Foreign Language Rule
On June 11, 2020, the New York City Department of Consumer Affairs (“DCA”) released amendments to its debt collection regulations aimed at addressing communications with consumers who may have limited English proficiency. While this is an issue on many regulators’ minds, these NYC Amendments appeared to come out of left field and could have a serious impact on creditors rights attorneys in New York City and in future regulatory schemes across the country.
Scott Morris is a Principal and the Chief Compliance Officer of Stephen Einstein & Associates, P.C. Scott recently joined the firm after a seven year career at Midland Credit Management, Inc., a wholly owned subsidiary of Encore Capital Group, where he helped design, implement and optimize Midland’s internal legal department. Both at Midland and Stephen Einstein & Associates he has worked on matters involving the CFPB, State Attorney General, federal, state and local regulations, in addition to, implementing Compliance Management Systems, improving operational and technological processes and providing management and leadership to numerous employees. He earned his J.D., cum laude, in 2004 from New York Law School, his B.L.A, in 1998 from the University of Maryland, College Park. He is admitted to the bars of the State of New Jersey and New York.
Brit Suttell, Barron & Newburger, P.C.
Brit J. Suttell works in the Pennsylvania office of Barron & Newburger, P.C. She is a member of the firm’s Consumer Financial Services Law Practice Group. Prior to joining the firm, Ms. Suttell was a shareholder at Burton Neil & Associates, P.C., where she served as the firm’s Director of Compliance. In addition to her litigation experience, Ms. Suttell is experienced in the creation, implementation and administration of policies, procedures, and compliance management systems. Her non-litigation experience also includes the handling of regulatory complaints. She has substantial familiarity with multiple consumer financial protection laws, and she has trained collectors and facilitated law firm audits by clients in the financial sector. Ms. Suttell is the President of the Pennsylvania State Creditors Bar. She has been a speaker at programs sponsored by the National Creditors Bar Association as well as the Pennsylvania Creditors’ Bar Association. She has been a guest blogger for the National List of Attorneys.
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