2025 Compliance in Review: Lessons Learned and What's Ahead in 2026
Legal Learning Webinar
Join us for a webinar on January 28, 2026 at 4:00 PM EST.
From new FTC Consent Orders, deregulatory CFPB agenda, and evolving state-level regulations, 2025 brought major changes across the compliance landscape. In this session, we’ll break down what mattered and what’s next. Join compliance experts who will share actionable insights, helping your firm engage consumers with empathy while maintaining airtight compliance.
Register for this webinar and you'll learn:
• The regulatory developments from 2025 and their real-world impact
• How ethical AI and human oversight are driving smarter, safer communication
• Ways to align consumer experience with compliance to build lasting trust
• Predictions for 2026 and how to prepare your compliance strategy now
No matter where you are in your career - whether you’re just starting out or a seasoned attorney in the creditors rights space - this webinar is your chance to stay ahead of the curve. We’ll dive into the most pressing legal developments shaping 2026, including CFPB’s October 2025 Interpretive Rule on FCRA preemption, multi-state AG crackdowns on “junk fees,” evolving FDCPA communication standards, Colorado’s interest rate enforcement, TCPA litigation trends, and cutting-edge regulations on AI governance, data privacy, and subscription practices. Join us to gain practical insights and strategies to navigate these changes with confidence.
CLE Pending State Approval
Speakers: Kelly Knepper-Stephens, TrueML Technologies LLC and Lauren Valenzuela, TrueML Products
Kelly Knepper-Stephens is the Chief Legal Officer at TrueML Technologies LLC. She is a passionate advocate for making the law (and legal advice) interesting for everyone. She drives legal risk-mitigation and public policy strategy for the enterprise, providing legal guidance and innovative solutions that weave legal considerations into the fabric of business planning and execution to drive value. She advises on the intersection of innovation in technology with consumer protection statutes, privacy and security laws, and other federal and state regulations. Kelly serves on the Board of Directors for the Receivables Management Association International and ACA-Certified Instructor. She served as a SER for the Arbitration and Debt Collection Rulemakings and is a former Steering Committee member for the Consumer Relations Consortium. FinTech Magazine named Kelly one of the Top 100 Women in FinTech in 2022 and Collection Advisor Magazine named Kelly one of the 20 Most Powerful Women in Collections in 2018 and 2016.
Lauren Valenzuela, General Counsel and Chief Compliance Officer of TrueML Products and TrueML Shared Services, is a thought leader in the fintech industry. With over a decade of experience in legal and compliance leadership roles, Lauren is known for her creative collaboration and recognized expertise in the ARM space. She has presented and written compliance commentary for insideARM, ACA International, AccountsRecovery.Net, California Association of Collectors (CAC), Receivables Management Association International (RMAI), and Receivables Info. Lauren was recognized as a Top 50 Receivables Professional and a Top Women Leader in Accounts Receivable in 2019 by Receivables Advisor; and as a “Move Maker” in 2023 by Women in Consumer Finance. She is also a Certified Receivables Compliance Professional by RMAI.
Sponsored By:
CLE Information
National Creditors Bar Association is a national provider of legal educational content. NCBA’s goal is to provide its members with as many opportunities as possible to earn Continuing Legal Education (CLE) credits. Some NCBA webinars state that they are pending approval. If a webinar is pending approval, it means that NCBA’s education staff is awaiting confirmation of approval for CLE credit from the accrediting body of a particular state; it should be noted that individual states have different response and approval rates. NCBA expects that the course will be approved for the credit amount and type listed, but approval is not guaranteed. An attorney can still take the course at their own discretion, though.
It is not uncommon for a course which is pending approval to not be approved until after the webinar has taken place. Once an official decision notice arrives from the state, NCBA will notify attorneys who have completed the course as soon as possible via email, and will re-issue any certificates of completion to reflect the updated state reporting numbers. However, it is recommended that attorneys do not view webinars that are pending approval close to their CLE deadline, as NCBA cannot guarantee that a course will be approved in time.
National Creditors Bar Association will seek MCLE accreditation, with the assistance of the ABA MCLE, for this webinar. NCBA will seek General CLE credit hours in 60-minute-hour states, and in 50-minute states, subject to each state’s approval and credit rounding rules. States typically decide whether a program qualifies for MCLE credit in their jurisdiction 4-8 weeks after the program application is submitted. For many live events, credit approval is not received prior to the program. A link for CLE requests will be provided to webinar attendees who have met the attendance and engagement requirements.