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Subcontractor Certification Program




NCBA sincerely thanks the first three companies for their participation in the Certified Subcontractor Program:





Why do your own vendor audits when someone can do it for you better and at no cost to the firm? Get ‘best in class’ vendor assessments without putting in the hefty time and costs associated to it.

National Creditors Bar Association is pleased to offer Subcontractor Certification for third-party subcontractors including process servers, asset locators, letter vendors, data vendors, etc. Third Party Assessments seek to protect customers, third parties, and NCBA members through enforcement of best practices and create an open dialogue between the third party and NCBA for improving in the following areas:

  • Contracts
  • Human Resources
  • Information Security
  • Customer Contact (Phone Calls)
  • Physical/Environmental Security
  • Incident Reporting
  • Business Continuity & Disaster Recovery
  • Insurance
Benefits of NCBA Subcontractor Certification


  • Instead of dealing with numerous audits from many NCBA member firms, a subcontractor would respond to just one assessment
  • All NCBA member firms can use the single assessment for their client audits


  • NCBA member firms can feel confident in knowing that you have been assessed and have received the NCBA Subcontractor Certification


  • Subcontractors who have completed the assessment program are included in the list of credible NCBA Certified Subcontractors on the website


  • Prices start at just $4,400 depending on the services required. Does not include remediation costs.

About Our Audit Partner

Crowe LLP has been selected by National Creditors Bar Association for the Subcontractor Certification Program to provide assessments of relevant internal controls on vendors that serve NCBA members. 

Crowe LLP is a public accounting, consulting, and technology firm that combines deep industry and specialized expertise with innovation. Crowe serves a wide variety of industries including banking, financial services, retail, and government. Learn more at


An initial fee of $4,400 for the assessment is collected at the time of application. If an onsite inspection is required, a balance billing of $1,000 would be collected. 

How to apply

Follow these easy steps to become a NCBA-Certified Subcontractor:

  1. Complete the Subcontractor Certification Program Introduction Questionnaire below
  2. Accept the Vendor Participation Agreement
  3. Complete Crowe’s intake form and scheduling
  4. Kick-off call
  5. Complete the security questionnaire
  6. Crowe will conduct their assessment and validation process, and issue their findings, responses, and approvalIf necessary, remediate any audit findings within 60 days of the completed assessment
Download the Subcontractor Certification Program brochure here



Q. We have a SOC 2 report, is that enough to forego an assessment?
A. While a SOC report is a helpful artifact to aid our assessment team in validating controls, it does not cover all of the controls that we are required to validate. We will map the SOC 2 Type 2 report to our controls and use the information is it matches our testing procedure, but additional documentation and validation will need to occur for what is not covered.

Q. We have a SOC 1 report, is that enough to forgo the assessment?
A. Unfortunately, the SOC 1 report is primarily used for controls around financial reporting; therefore, we cannot use a lot of the attestation for our security assessment. Additionally, a type 1 and type 2 differs in that a type 1 does not test the operating effectiveness of the control only that the control is implemented. We require our testing procedure to match that of the attestation report in order to use it to validate our controls.

Q. We have many services and applications that our organization offers, what is in scope for this assessment?
A. Any service provided to NCBA members is eligible to undergo the security assessment process. Please list the services and accompanying applications that your organization would like to be in scope and NCBA will confirm the appropriate coverage.

Q. Will my company be able to display the Certified Subcontractor logo on my website? 
A. Yes! By displaying the National Creditors Bar Association Certified Subcontractor logo on your website, you show potential clients that your company has completed the assessment program. 

Q. For how long is the certification valid?
A. NCBA Subcontractor Certification is valid for one year from the date of issuance.



Contact Robin Cole at or by calling the NCBA National Office 
at 202-861-0706.  

Subcontractor Certification Program Introduction Questionnaire

Please answer the following questions to begin the application process. When you are finished, please click submit. A NCBA staff member will be in touch with you to discuss your application and the next steps in the application process. Thank you.

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Correspondence: National Creditors Bar Association National Office, 8043 Cooper Creek Blvd, Suite 206, University Park, FL 34201