This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Print Page | Contact Us | Your Cart | Sign In | Register
Compliance Certificate Course

Participate in the premier compliance course for creditors rights law firm staff. This certificate course will:

  • Enhance your understanding of the compliance processes in a creditors rights law firm
  • Detail the respective responsibilities of the staff and management in compliance and oversight
  • Demonstrate your commitment to advanced creditors rights law firm compliance and oversight

    Participants who complete the course and pass the exam will earn the C3 Attendance Certificate in Creditors Rights Law Firm Compliance, issued by National Creditors Bar Association. Please note: Only attendees from law firms, direct credit issuers, non-attorney owned or managed debt-buyers, and networks may register and attend the Compliance Certificate Course.
Click here to register.



The Compliance Certificate Course is sponsored by:


October 2019 Compliance Certificate Course
At the NCBA 2019 Fall Conference
Marriott Marquis, Washington, DC
Friday, October 18, 2019


An Incredible Educational Value!

National Creditors Bar Association Member Firm Compliance Officer / Staff: $325

Non-Member Compliance Officer / Staff: $425

Prices include lunch.



9:30 - 10:00 a.m.

Introduction and What Is Trending in Compliance Today

  • Alexandra Megaris, Venable LLP


10:00 - 11:00 a.m.

Security Awareness and Privacy Concerns

  • Sarah Grincewicz, Markoff Law LLC


11:00 – 11:15 a.m.



11:15 a.m. – 12:15 p.m.

Creating Effective Corrective Action Plans and Trainings

  • Sarah Grincewicz, Markoff Law LLC


12:15 – 12:45 p.m.

Break and Lunch


12:45 - 1:45 p.m.

Writing and Maintaining Effective Policies and Procedures

  • Jennifer Heinz, Miller & Steeno, P.C.


1:45 - 2:45 a.m.

Conducting Audits, Quality Assurance Programs, and Risk Assessments

  • Jennifer Heinz, Miller & Steeno, P.C.


2:45 – 3:00 p.m.



3:00 – 4:00 p.m.

Complaint and Dispute Processing / Handling

  • Scott Morris, Stephen Einstein & Associates


4:00 – 5:00 p.m.

Pitfalls / Concerns (Discussion of litigation, SOL, judgment enforcement, payment processing, current trends, issues in FDCPA, TCPA, FCRA, SCRA, UDAAP, fair lending, etc.)

  • Scott Morris, Stephen Einstein & Associates



National Creditors Bar Association is now working with the American Bar Association (ABA) to provide your Certificate of Completion or CLE credit.

The Compliance Certificate Course includes a possibility of (6) credits. The amount of credit may vary from state to state.

If you have attended a NCBA Education Compliance Certificate Course, sessions at a NCBA Conference, or other regional educational events and you are requesting a Certificate of Completion or CLE credit, please email specifying the event and date(s) you attended, and the state(s) you are eligible to receive credit.    

GDPR Compliance Statement:

This website is targeted only toward those located in the U.S. National Creditors Bar Association requests that individuals please refrain from sending personal information to the association while they are located in the European Union countries.



Contact US

© Copyright 2019 National Creditors Bar Association TM. All rights reserved.
Phone 202.861.0706
Email Us

National Creditors Bar Association

Washington, DC

Correspondence: National Creditors Bar Association National Office, 8043 Cooper Creek Blvd, Suite 206, University Park, FL 34201