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2020 Virtual Experience


Having heard from so many of you over the last three months, we are hard at work planning a uniquely valuable virtual education experience. The 2020 NCBA Virtual Experience  takes place on August 19, September 23, October 21-22, November 5, and December 9, 2020. NCBA’s Education Committee and staff are pleased to present the following virtual education series of sessions for the 2020 Virtual Experience. Many of these sessions are eligible for CLE credit*.

Register here.

Additional details to be announced; details subject to change.

Upcoming Virtual Experience Sessions:

Wednesday, October 21, 2020

The October 21 & 22 Virtual Experience sessions are sponsored by:

NCBA thanks ProVest for their generous support.

12:00 p.m. ET

eSign (CLE is offered.)



John Bedard, Bedard Law Group, P.C.

John H. Bedard, Jr. is the managing attorney of Bedard Law Group, P.C., located in the suburbs of Atlanta, Georgia.  Mr. Bedard represents creditors, debt collectors, and asset buyers nationwide, helping them stay in compliance with state and federal collection laws, including onsite mock CFPB examinations, and Receivables Management Association International (“RMAI”) certification program audits.  He also manages the nationwide litigation for several collection agencies and focuses his litigation practice on Fair Debt Collection Practices Act, Fair Credit Reporting Act, and Telephone Consumer Protection Act defense.  He received his law degree from the Syracuse University College of Law and his undergraduate degree in economics from the Pennsylvania State University. 


John is an AV rated attorney and nationally recognized authority on the Fair Debt Collection Practices Act.  He serves as counsel to professional trade associations including the Georgia Collectors Association and the Tennessee Collectors Association.  John is active in the collection industry and has served on the Board of Directors and as Chairman of the Members Attorney Program of the industry's leading professional trade organization, ACA International.   John is also a past officer of the Consumer Law Section of the State Bar of Georgia.  In 2008, John was recognized by Collection Advisor Magazine as one of the nation's top 50 most influential people in the collection industry.   John served as the Chairman of the Education Council of ACA International and has served as ACA’s Compliance Chairperson for the State of Georgia for over 15 years.  He has also served as panel defense counsel for ACA International’s partner insurance carrier, currently QBE, for over 15 years. 



Joseph Messer, Messer Strickler, Ltd

Joseph Messer is a partner with Messer Strickler, Ltd., a law firm which concentrate in defending attorneys, debt collection agencies, debt buyers, lending institutions and others in consumer lawsuits brought under state and federal consumer protection laws throughout the country. He counsels firms throughout the country on legal compliance and risk management.   Mr. Messer is a nationally recognized in the area of consumer litigation defense at the trial and appellate levels. He has been lead counsel in many class action lawsuits brought under various state and federal consumer laws, including the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and the Telephone Consumer Protection Act (TCPA).   Mr. Messer regularly presents for trade associations such as NCBA, ACA International and PBSA.




Manuel H. Newburger, Barron & Newburger, P.C.

Manuel H. (Manny) Newburger leads the Consumer Financial Services Law Practice Group at Barron & Newburger, P.C., a national law firm based in Austin, Texas.  A well-known author on the FDCPA and similar laws, he has defended individual and class action lawsuits across the country and consulted to collection industry members throughout the U.S., India, the Philippines, and Canada. His practice group focuses on litigation, litigation management, and compliance. A Fellow of the American College of Consumer Financial Services Lawyers, Mr. Newburger has taught consumer law at the University of Texas School of Law since 1999.

He is licensed to practice in Texas and Colorado and in nineteen different federal districts, eight federal courts of appeals, and the United States Supreme Court, and he has appeared as amicus curiae counsel in a number of high-profile consumer law cases.  He has repeatedly been recognized as a Texas Super Lawyer, and he is board-certified as a specialist in consumer and commercial law by the Texas Board of Legal Specialization. Barron & Newburger, P.C. has offices in California, Colorado, Florida, Georgia, New Jersey, New York Pennsylvania, and Texas.


2:00 p.m. ET

Fintech (CLE is offered)



David N. Anthony, Troutman Sanders LLP

David Anthony has a national litigation practice representing companies in highly regulated industries, including consumer financial services companies. He has significant experience in class actions and complex individual lawsuits. He has significant litigation experience defending cases under the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), the Telephone Consumer Protection Act (TCPA) and numerous other federal and state consumer protection statutes, with particular expertise in matters that often involve companion government investigations.

Clients rely on David to resolve their most difficult and complex legal and business challenges both in and out of the courtroom. David’s experience includes matters involving issues of first impression; bet-the-company litigation; the unique challenges of class actions lawsuits and mass litigation; cutting-edge claims under the FCRA, FDCPA, TCPA and other consumer protection statutes; Tribal law in the Native American online lending context; and the overlap between class action lawsuits and regulatory litigation by federal and state regulators.

He has served as lead counsel in more than 100 class action lawsuits and more than 1,500 individual lawsuits in courts across the country. David understands the outsized financial risks and high stakes associated with class-action lawsuits that impact how these cases are defended, tried and settled. He has special experience in handling cases in the Eastern District of Virginia (also known as the Rocket Docket), that has unique rules, risks and pitfalls for defendants.

Nicole Strickler, Messer Strickler, Ltd

Nicole M. Strickler is a seasoned litigator focusing her practice in the defense of consumer financial services litigation throughout the country. This includes representing clients in both individual and class actions involving state and federal consumer protection laws, including the Fair Debt Collection Practices Act ("FDCPA"), Fair Credit Reporting Act (“FCRA”), Telephone Consumer Protection Act (“TCPA”) as well as similar state laws. Her clients include corporations, lending institutions, collection agencies, asset purchasers, lawyers as well as individuals. While she always strives to win prior to trial, Ms. Strickler has successfully defended numerous bench and jury trials on behalf of her clients, including class claims. She is routinely solicited to speak before national industry trade organizations, and in publications, concerning issues affecting the credit and collection industry. Additionally, she has substantial experience representing her clients before state regulators, such as the Illinois Department of Financial and Professional Regulation, and the Consumer Financial Protection Bureau. Ms. Strickler has also successfully represented clients in numerous cases on appeal in various appellate courts, and even as amicus curiae before the United States Supreme Court. 



Thursday, October 22, 2020

12:00 p.m. ET

COVID - Shut Down, Restart and Potential Deluge from a Vendor and Vendor Manager Perspective - Sponsored by ProVest (No CLE.)


Steve Levy

Joel Rosenthal

Allen Thornton

Kris Knochel


2:00 p.m. ET

Meaningful Involvement (Ethics CLE)



Caren D. Enloe, Smith Debnam Narron Drake Saintsing and Myers, L.L.P.

Caren D. Enloe is a partner with Smith Debnam, et al. in Raleigh, NC and leads the firm’s consumer financial services litigation and compliance group.   For more than twenty-five years, Enloe has been a risk manager, defending the consumer financial service industry in litigation involving alleged violations of state and federal consumer protection statutes and providing compliance services to the same sector regarding various federal and state consumer protection statutes. Enloe serves as the Member Attorneys Program State Chair for North Carolina, as a member of the Editorial Board for the Compliance Professionals Forum and as a vice chair for the American Bar Association’s Debt Collection and Bankruptcy Subcommittee. She is an active member of ACA International, NCBA, the American Bar Association’s Consumer Financial Services Committee and the North Carolina Creditor’s Bar Association.   Enloe blogs ( and speaks regularly on current trends and issues involving consumer financial services.


Tomio B. Narita, Simmonds & Narita, LLP

Tomio B. Narita is a partner with the California law firm, Simmonds & Narita LLP.  His practice focuses on the defense of creditors, debt buyers, collection law firms and collection agencies and in consumer litigation, including defending individual actions and class actions arising under the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, the Telephone Consumer Protection Act, and other federal and state laws governing the collection process. Mr. Narita obtained his law degree in 1991 from the University of California, Hastings College of the Law.  He is a member of the Bar of the State of California, and is admitted to practice before the United States Supreme Court, and the Second, Third and Ninth Circuit Court of Appeals.

Thursday, November 5, 2020

Agenda to be announced.


Wednesday, December 9, 2020

Agenda to be announced.


*National Creditors Bar Association will seek MCLE accreditation, with the assistance of the ABA MCLE, for upcoming webinars. The NCBA will seek General CLE credit hours in 60-minute-hour states, and in 50-minute states, subject to each state’s approval and credit rounding rules.  States typically decide whether a program qualifies for MCLE credit in their jurisdiction 4-8 weeks after the program application is submitted. For many live events, credit approval is not received prior to the program.  A link for CLE requests will be provided to webinar attendees.


Past Virtual Experience Sessions:

Wednesday, July 22, 2020

Nothing Normal about Getting Back to Normal



Robert G. Markoff, Markoff Law, LLC


Alexander Theoharis, Esquire, ABC Legal Services


David B. Tommer, Weltman, Weinberg & Reis Co., LPA


Legal and Technical Challenges: Court Hearings in the Age of COVID 



Attison Barnes, III,Wiley


Joe Boxer, TrialGraphix, Inc.


Krystal B. Swendsboe, Wiley

An Update on the CFPB's Debt Collection Rules (No CLE)



Brit Suttell, Barron & Newburger, P.C.


Nathan Willner, Esq., National Creditors Bar Association


Wednesday, August 19, 2020

1:00 p.m. ET

Usury… Valid When Made… “True Lender” – Do You Know the Difference?



Nikolai Frant, Consumer Protection Section, Consumer Credit Enforcement Unit, Colorado Department of Law 


Manuel H. Newburger, Barron & Newburger, P.C.


Philip Sparr, Colorado Assistant Attorney General 


Max Weinstein, Consumer Protection Division of the Massachusetts Attorney General


3:00 p.m. ET

FDCPA and Regulatory Pitfalls: What You Wish Your Associates Knew Before They Went into Court



John Bedard, Bedard Law Group, P.C.


4:00 p.m. ET

Hot Topics in Bankruptcy (No CLE)



Alane Becket, Becket & Lee, LLP  


Caren D. Enloe, Smith Debnam Narron Drake Saintsing and Myers, L.L.P.


Wednesday, September 23, 2020

The September 23 Virtual Experience sessions were sponsored by:

NCBA thanks KnovaOne for their generous support.

12:00 p.m. ET

Be Prepared: Practical Advice and Ethical Considerations For Succession Planning, Mergers and Acquisitions, Closures, and Retirement



Louis S. Freedman, Blitt and Gaines, P.C.


Sari Montgomery, Robinson, Stewart, Montgomery & Doppke LLC


Kenneth C. Wilson, KCWilson Consulting


2:00 p.m. ET

Unconscious Bias (No CLE)



Amanda Loughmiller, Quilling, Selander, Lownds, Winslett & Moser, P.C. 


Brit Suttell, Barron & Newburger, P.C.   

3:30 p.m. ET

Understanding The Attorney Disciplinary Process (Ethics CLE)



Ronald S. Canter, The Law Offices of Ronald S. Canter, LLC


June D. Coleman, Messer Strickler, Ltd

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