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CFPB Resources

The Consumer Financial Protection Bureau is defining the "new normal" relating to regulations and compliance practices that will affect National Creditors Bar Association members' law practices. National Creditors Bar Association's goal is to maintain, through regular meetings and information sharing, a relationship of mutual understanding and respect with the CFPB. The CFPB Resources page has been developed to provide National Creditors Bar Association members with pertinent information relating to CFPB policy, rulemaking and enforcement.

CFPB Rules & Public Comments

Notice of Proposed Rulemaking for Debt Collection Practices (Regulation F)


Positive Consumer Feedback

CFPB-2015-0013 – RFI – Positive Consumer Feedback

NARCA Comment - CFPB-2015-0013

ACA International Comment

CBA Comment

CUNA Comment

Encore Comment

MBA Comment

US Chamber of Commerce Comment

Consumer Response Intake Form

CFPB-2014-0035 – Consumer Response Intake Form – Supporting Statement

CFPB-2014-0035 – Proposed Consumer Response Intake Form

NARCA Comment - CFPB–2014–0035

ACA Comment - CFPB–2014-0035

Disclosure of Consumer Complaint Narrative Data

CFPB-2014-2016 - Final Policy Statement

CFPB 2014-0016 - Disclosure of Consumer Complaint Narrative Data

NARCA Comment - CFPB-2014-0016

ACA Comment - CFPB-2014-0016

American Bankers Association Comment - CFPB-2014-0016

Appleseed Comment - CFPB-2014-0016

CBA Comment - CFPB-2014-0016

CFA Comment - CFPB-2014-0016

Consumer Action Comment - CFPB-2014-0016

Encore Comment - CFPB-2014-0016

FSR & HPC Comment - CFPB-2014-0016

MBA - CFPB Comment -2014-0016

Mercatus Center Comment - CFPB-2014-0016

NCLC, et al. Comment - CFPB-2014-0016

US Chamber Comment - CFPB-2014-0016

USPIRG Comment - CFPB-2014-0016

Wells Fargo Comment - CFPB-2014-0016

CFPB Advance Notice of Proposed Rulemaking

CFPB 2013-0033 - ANPR Debt Collection

NARCA Comment - CFPB-2013-0033

ABA-CBA-FSR Comment - CFPB-2013-0033

ACA Comment - CFPB-2013-0033

AFSA Comment - CFPB-2013-0033

ALFN Comment - CFPB-2013-0033

CLLA Comment - CFPB-2013-0033

Consumer Action Comment - CFPB-2013-0033

CRC Comment - CFPB-2013-0033

CU Comment - CFPB-2013-0033

DBA Comment - CFPB-2013-0033

M_Slodov Comment - CFPB-2013-0033

MBA Comment - CFPB-2013-0033

NACARA Comment - CFPB-2013-0033

NAFCU Comment - CFPB-2013-0033

NCLC Comment - CFPB-2013-0033

PRA Comment - CFPB-2013-0033

RegulationRoom Comment - CFPB-2013-0033

Resurgent Comment - CFPB-2013-0033

State AGs Comment - CFPB-2013-0033

UConn Comment - CFPB-2013-0033

USFN Comment - CFPB-2013-0033

Wells Fargo Comment - CFPB-2013-0033

Student Loan Servicers

CFPB Proposed Rule

NARCA Comment

CFPB Final Rule

Larger Participants

CFPB Final Rule

NARCA Comment

ABA Comment

ACA Comment

DBA Comment

Privileged Information

CFPB Final Rule

NARCA Comment

ABA Comment

ACA Comment

Risk-Based Determinations

CFPB Proposed Rule

NARCA Comment

ACA Comment

DBA Comment


CFPB Final Rule

Adjudication Proceedings

CFPB Final Rule

CFPB Draft Strategic Plan

CFPB Strategic Plan 2013-2018

NARCA Comment

CFPB Policy & Procedures

CFPB Company Portal Manual Version 2-14

Supervision & Examination Manual v2

Debt Collection

Service Provider Bulletin

Supervisory Appeals Procedure Bulletin

CFPB Reports

CFPB FDCPA Annual Report 2014

CFPB FDCPA Annual Report 2013

CFPB FDCPA Annual Report 2012

CFPB Enforcement

Capital One Bank, N.A.

Consent Order & Stipulation

American Express Centurion Bank

Consent Order


American Express Bank FSB

Consent Order


American Express Travel Related Services

Consent Order


Discover Bank

Consent Order


Payday Loan Debt Solution, Inc.


NARCA CFPB Materials

2013 Attorney Workshop - Intro to the CFPB

CFPB Update 11-06-2012

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National Creditors Bar Association

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