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Creditors Bar Webinar - "Talkin' 'bout my G-g-generation" in the Workforce
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When: 2:00 PM Eastern on Tuesday, May 8, 2018
Where: PLEASE NOTE: To receive Login Credentials, REGISTERED ATTENDEES see Instructions below
United States
Contact: Laura Winn

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NOTE* If you are experiencing difficulty registering for this event due to security access issues, please contact the National Creditors Bar Association Staff directly at (202) 861-0706 so we may safely and securely register you.


“Talkin’ ‘bout my G-g-generation” in the Workforce

(Free to National Creditors Bar Association Members, $25 if CLE Processing Desired)

IMPORTANT for REGISTERED ATTENDEES: Please follow this link to instructions to receive your login credentials!

This three-part presentation introduces in Part 1: the key players: Silents, Boomers, Gen X, Xennials, Millennials and Gen Z -  that make up the current multi-generational workforce, their main characteristics and how they differ and Part 2: explores how best to manage these differences to create a successful and ethical work environment for all. Part 3: Ch-ch-changes in Your Career Path will be presented at the National Creditors Bar Association Spring 2018 Conference in Austin, TX May 16-19.



Crystal M. Duplay, Law Offices of Timothy M. Sullivan

Crystal M. Duplay is an Associate Attorney at the Law Offices of Timothy M. Sullivan located in Cleveland, Ohio.   She has devoted her career to the Creditor’s Rights practice area by advocating on behalf of clients in all aspects of collections: from foreclosure, bankruptcy, evictions, mechanic’s liens, retail, purchased debt, student debt, auto deficiencies, and tax debt, and other areas of retail and commercial collections.  Crystal earned a Bachelor of Arts from Baldwin Wallace University and a Juris Doctor from Cleveland-Marshall College of Law at Cleveland State University. She has written numerous articles on debt collection and is a frequent speaker on various debt collection topics.  She has presented at NCBA Conferences, Ohio Bursar’s Association meetings, and Ohio Creditors Attorney Association (OCAA) meetings, amongst other meetings.  Crystal is currently the Secretary of the OCAA.    She is licensed to practice law in Ohio, United States District Court-Northern District of Ohio, Wisconsin, and before the Supreme Court of the United States.

Justin M. Penn, Hinshaw & Culbertson LLP

Justin M. Penn joined Hinshaw & Culbertson LLP as a law clerk and became an Associate in August 2004.  Mr. Penn focuses his practice in litigation with particular emphasis on professional liability litigation, including consumer litigation and legal malpractice defense. He has also been involved in labor and employment law in both litigation and arbitration practice. Mr. Penn is experienced in many aspects of trial practice, including consumer class action defense for claims under the Fair Debt Collection Practice Act. He has handled hundreds of consumer litigation matters under many statutes, including the FDCPA, the FCRA (and FACTA), the TCPA, TILA, state consumer fraud statutes and the False Claims Act. Mr. Penn has also handled a wide variety of legal malpractice matters, including cases involving an attorney’s liability to non-clients. In addition, Mr. Penn has experience in complex litigation defending hospitals, corporations and religious organizations and he has defended these cases in jurisdictions across the country.

Jason Wehrle, Mintzer, Sarowitz, Zeris, Ledva & Meyers, LLP

Jason Wehrle is the Managing Partner of the Western Pennsylvania office of Mintzer Sarowitz Zeris Ledva & Meyers, LLP. He concentrates his practice in commercial litigation, consumer litigation defense and professional liability defense.  Jason has lectured extensively on a variety of legal issues at the Pennsylvania Bar Institute and for various credit and debt collection industry organizations. His broad practice experience includes commercial litigation, commercial bankruptcy law, professional liability actions, including claims against attorneys and accountants, as well as director and officer liability claims. His clients include debt collection agencies and debt buyers in matters arising from the application of the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.  Additionally, Jason counsels businesses and professionals on implementation of compliance and risk management programs or other measures to help avoid, or at least limit, potential exposure to litigation.


Continuing Legal Education (CLE)

All reasonable efforts to seek CLE credit for this program will be made via the State Bar of Georgia for maximum reciprocity opportunities. In certain instances, some programs may not be awarded CLE credits because of either content or jurisdictional restrictions. We are currently awaiting CLE approval and it is our hope to have the accreditation completed within 30 days of the event. Each attendee is provided a CLE Credit Request form upon completion and these should be submitted to Laura Winn at Questions may be submitted to Laura at that address or at 202.861.0706. Due to the CLE approval process, each attendee must register and log in to the webinar individually so that the National Creditors Bar Association can properly track and verify attendance.

IMPORTANT: To receive your login credentials for the webinar, please follow these instructions:

  1. For receipt of emails from the National Creditors Bar Association's webinar product, please whitelist

  2. On the day of the event, look for an email from Creditors Bar Education with the Subject Meeting Invitation.

  3. Although you have already registered and paid for the event, at the bottom of the Creditors Bar Education Meeting Invitation which you will receive on the day of the event, click on the green Register Now button and provide the basic information required to track your attendance to the event.

  4. Following this, look for an automated second email from Creditors Bar Education with a Meeting Confirmation. This has your credentials and link to the webinar.

  5. If you do not receive the second email, please look in your Spam folder or call NCBA Operations at 202.861.0706.

  6. For additional questions or assistance, please contact Kristin Berkery or Laura Winn at or 202.861.0706.

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