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Why is Email So Stressful, Even Though It's Not Actually That Time-Consuming?

Posted By Administration, Friday, August 17, 2018

Without question, email become very burdensome for so many of us. To better understand why, Dorie Clark, an adjunct professor at Duke University’s Fuqua School of Business, undertook an experiment. Her findings changed her approach to email, and they might change yours too. Listen as NCBA Executive Director Mark Dobosz interviews Dorie Clark in this informative, free podcast, and find out the single most important thing you can do to better manage your inbox!

Presenter:

Dorie Clark, Duke University's Fuqua School of Business

Dorie Clark is an adjunct professor at Duke University’s Fuqua School of Business and the author of Entrepreneurial You, Reinventing You and Stand Out, which was named the #1 Leadership Book of 2015 by Inc.magazine. A former presidential campaign spokeswoman, the New York Times described her as an “expert at self-reinvention and helping others make changes in their lives.”

A frequent contributor to the Harvard Business Review, she consults and speaks for clients including Google, Microsoft, and the World Bank. She is also a producer of a multiple Grammy-award-winning jazz album. You can download her free Entrepreneurial You self-assessment workbook and learn more at dorieclark.com/entrepreneur. 

 

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Unconscious Bias

Posted By Administration, Friday, July 13, 2018
Updated: Thursday, July 26, 2018

Recorded Friday, July 13, 2018

What is Unconscious Bias, and where does it come from? NCBA Executive Director Mark Dobosz talked with Tracy Spears, founder of Exceptional Leaders Lab to find out. As gender and racial inequality becomes an increasingly important issue in society, it is crucial to know about the types of Unconscious Bias in the work place, why organizations should even care about it, and how they can create a better Diversity & Inclusion strategy. Individuals will also learn what to do to mitigate their own Unconscious Biases.

 

Presenter:

Tracy Spears, Exceptional Leaders Lab 

Tracy Spears is the Founder of the Exceptional Leaders Lab. She specializes in developing leaders, inspiring teamwork, and enhancing inter-office communications. The innovative content in her keynote speeches and workshops is taken directly from her best-selling books, “What Exceptional Leaders Know” and “The Exceptional Leaders Playbook”. Her energetic and interactive approach has helped leaders and aspiring leaders all over the world improve their leadership skills, their communication, and their understanding of how people and organizations succeed.

Tracy is a graduate of the University of Oklahoma and an accomplished athlete who was a member of the U.S. National Softball Team. Tracy is a member of the National Speakers Association and one of the highest rated leadership, diversity & inclusion, and team development coaches in America.

 

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Working With Your State's Attorney General

Posted By Administration, Wednesday, June 20, 2018
Updated: Thursday, July 26, 2018

Recorded Wednesday, June 20, 2018  

In many areas traditionally considered the exclusive responsibility of the federal government, the state attorneys general now share enforcement authority. A major trend of the last several years has been the increasingly cooperative working relationships the state attorneys general have forged with their federal counterparts, including many financial services areas. Listen as our presenters talk about how you can build a strong relationship with your AG when advocating for your issues and industry.

 

Presenters:

Joannn Needleman, Clark Hill PLC 

Joann Needleman is a partner in the law firm of Clark Hill PLC in Philadelphia, Pennsylvania, where she serves as the leader of the Consumer Financial Services Regulatory & Compliance Practice Group. Joann serves as a navigator to her clients seeking advice and guidance in the complex regulatory environment facing the financial services industry. A former member of the Consumer Financial Protection Bureau’s Consumer Advisory Board, Joann has been able to provide her clients with useful strategies in order to prepare for new areas of regulatory scrutiny. Joann is a past President of the Board of Directors of the National Creditors Bar Association.

 

Charles R. Spies, Clark Hill PLC

Charles R. Spies is the leader of Clark Hill's national Political Law practice, as well as the Member in Charge of the Washington D.C. office. Charlie has over two decades of experience providing strategic counsel at the highest levels in Washington D.C. and nationwide. He counsels a broad range of corporations, organizations, candidates, officeholders, and individuals confronting challenges and opportunities at the intersection of political and issue campaigns, government ethics, law and public policy.

 

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Navigating the Search Part 1: Finding Support Staff

Posted By Administration, Wednesday, May 9, 2018
Updated: Thursday, July 26, 2018

Recorded Wednesday, May 9, 2018

Mark Dobosz interviews John Lassiter with Carolina Legal Staffing LLC on the topic of finding qualified support staff for your law firm. Mr. Lassiter discusses how and when to start the process to find a new paralegal or assistant; what resources are available to gain an edge in a tight market; what steps are best to take a fresh look at an open position; and how to determine why a candidate would choose your firm.

 

Presenter:

John W. Lassiter, Carolina Legal Staffing LLC 

John Lassiter is the President and Founder of Carolina Legal Staffing. He began his career in Charlotte as an attorney and later senior HR executive with the Belk organization after serving as an Assistant Attorney General with the Department of Justice in Raleigh. 

Carolina Legal Staffing provides full service permanent and temporary placement of attorneys, paralegals, document review and legal support in every major market in the Carolinas. 

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Handling a Law Firm Data Breach

Posted By Administration, Tuesday, May 8, 2018
Updated: Thursday, July 26, 2018

Recorded Tuesday, May 8, 2018

  

Corporate cyber breaches and attacks are in the news headlines across the world almost daily. In general, the legal industry has in remained below the standards for other industries in managing its own digital security, leading to vulnerability for hackers and providing great risk to law firm clients. Find out:

  • What recent cases and situations have been serving as wake up calls for law firms?
  • Do lawyers have any responsibility of their own when it comes to digital security?
  • How should a law firm manage its communications if a breach happens?
  • How can its reputation be repaired?

One of the country's foremost legal PR strategists who counsels on crisis communications, Vivian Hood, CEO/Owner, Public Relations of Jaffe Associates will share insights and tips for law firms to help them prepare for, prevent and manage a data breach. 

 

Presenter:

Vivian Hood, Jaffe Associaties 

An experienced PR professional to the legal industry and one of Lawdragon's "100 Leading Legal Consultants and Strategists," Vivian Hood delivers critical counsel surrounding high-profile litigation, sensitive matters and crisis management. Law firms rely on Vivian and trust her guidance when it matters most.

An owner of Jaffe, the legal industry's full-service marketing, branding and PR agency, Vivian balances her responsibilities between managing the agency’s relationships with clients and staff, and providing clients with high-level and strategic PR account leadership, directing teams that execute and implement successful legal media relations programs.

Vivian is active with Legal Marketing Association and is a frequent speaker to lawyers and legal marketers, as well as a published author on a range of legal marketing and PR, crisis communications, and media relations topics.

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CFPB’s Successor in Interest Rules Took Effect April 19, 2018

Posted By Administration, Wednesday, April 25, 2018
Updated: Thursday, July 26, 2018

Recorded Wednesday, April 25, 2018

  

Learn how the Successor In Interest ("SII") Rules may impact you and your practice.

 

Presenters:

Caren Enloe, Smith Debnam Narron Drake Saintsing & Myers, LLP 

Caren Enloe is a partner with Smith Debnam in Raleigh, NC and leads the firm’s consumer financial services litigation and compliance group.  For over twenty five years, Enloe has been a risk manager, defending the consumer financial service industry in litigation involving alleged violations of state and federal consumer protection statutes and providing compliance services to the same sector regarding various federal and state consumer protection statutes. Enloe serves as the Member Attorneys Program State Chair for North Carolina, as a member of the Editorial Board for the Compliance Professionals Forum and as a vice chair for the American Bar Association’s Debt Collection and Bankruptcy Subcommittee. She is an active member of ACA International, National Creditors Bar Association, the American Bar Association’s Consumer Financial Services Committee and the North Carolina Creditor’s Bar Association. Enloe speaks regularly on current trends and issues involving consumer financial services.

 

Jeff Rogers, Smith Debnam Narron Drake Saintsing & Myers, LLP  

Jeff Rogers concentrates his practice in the area of creditor representation, including collections, commercial litigation, real property litigation, foreclosure, collateral recovery, bankruptcy, and creditor defense. His clients include banks, credit unions, commercial lenders, finance companies, and businesses of all sizes. Jeff is a frequent lecturer at Continuing Legal Education seminars in the areas of Residential and Commercial Foreclosure, Bankruptcy, Collections, and Judgment Enforcement.

Jeff is a frequent lecturer at Continuing Legal Education seminars in the areas of Residential and Commercial Foreclosure, Bankruptcy, Collections, and Judgment Enforcement. He has lectured at seminars by various CLE providers, including Lorman Education Services and The National Business Institute. In addition, Jeff has made presentations to various community and civic clubs and has been a speaker at such events as The North Carolina Assistance Clerks of Court Conference.

 

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Seventh Circuit Joins Others on Debt Validation Requirements

Posted By Administration, Monday, April 9, 2018
Updated: Thursday, July 26, 2018

Recorded Monday, April 9, 2018

 

The Seventh Circuit recently joined the Fourth and Ninth Circuits in holding that a debt collection discharges its obligation as to debt validation by verifying that its letters accurately conveyed the information received from the creditor.

Hear why the decision is good news for the debt collection industry and confirms the narrow obligations provided by section 1692g(b). The court’s decision joins decisions from the Fourth and Ninth Circuit which held similarly.

 

Presenter:

Caren Enloe, Smith Debnam Narron Drake Saintsing & Myers, LLP 

Caren Enloe is a partner with Smith Debnam in Raleigh, NC and leads the firm’s consumer financial services litigation and compliance group.  For over twenty five years, Enloe has been a risk manager, defending the consumer financial service industry in litigation involving alleged violations of state and federal consumer protection statutes and providing compliance services to the same sector regarding various federal and state consumer protection statutes. Enloe serves as the Member Attorneys Program State Chair for North Carolina, as a member of the Editorial Board for the Compliance Professionals Forum and as a vice chair for the American Bar Association’s Debt Collection and Bankruptcy Subcommittee. She is an active member of ACA International, National Creditors Bar Association, the American Bar Association’s Consumer Financial Services Committee and the North Carolina Creditor’s Bar Association. Enloe speaks regularly on current trends and issues involving consumer financial services. 

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Oliva v Blatt Update on the “Petition for a Writ of Certiorari” to SCOTUS Decision

Posted By Administration, Monday, March 26, 2018
Updated: Thursday, July 26, 2018

Recorded Monday, March 26, 2018

This podcast is a follow-up to the denied motion in the Blatt, Hasenmiller, Leibsker & Moore, LLC, petition for certiorari filed with the United States Supreme Court in the case Oliva v. Blatt, Hasenmiller, Leibsker & Moore, LLC. The underlying case comes out of the 7th Circuit and presents two issues for the Court: (1) Whether good faith reliance on controlling circuit precedent, prior to any retroactive change in that law, is an unintentional “bona fide error” and a procedure “reasonably adapted to avoid error” within the meaning of the “bona fide error” defense in the FDCPA; and (2) whether the due process clause prohibits punishment for conduct that was lawful when committed, but later prohibited by a retroactive change of law.

 

Presenters

John P. Ryan, Hinshaw & Culbertson, LLP

John Ryan litigates cases on behalf debt buyers, debt collection agencies and lawyers at all court levels.  He has received numerous significant decisions for industry members. John specializes in defending clients in high risk and high exposure class actions.  He is a partner at Hinshaw & Culbertson LLP, in Chicago.

David Schultz, Hinshaw & Culbertson, LLP

David Schultz represents debt buyers, debt collection agencies, lawyers, lending institutions and others in consumer litigation throughout the country, and has handled many precedent setting cases.  David also counsels organizations in the consumer financial services industry on risk management, compliance and regulatory matters.  He is a partner at Hinshaw & Culbertson LLP, in Chicago.  Mr. Schultz is the founder and past chair of the firm's Consumer Financial Services Practice. 

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Arbitration: "To Arb or Not to Arb, that is the Question?"

Posted By Administration, Wednesday, March 21, 2018
Updated: Thursday, July 26, 2018

Recorded March 20, 2018

Mitch Williamson provides an overview of arbitration as it relates to creditors rights practitioners. The discussion is to help provide a basis for making a decision as to whether arbitration is the best way to protect your client's interests when you have a choice and what to do when you don't. Learn how arbitration differs from mediation, the forums it can take place in, the mechanics involved in each forum (i.e. rules regarding presenting the case, discovery and the differences in how they have to be handled when compared with the court rules), and in which states and federal districts there is mandatory arbitration, irrespective of contract language.

The discussion will then discuss some of the common issues relating to arbitration clauses, i.e. who decides whether a matter is arbitable where there is disagreement between the parties; can an arbitration decision be appealed, how and to whom, are arbitration awards enforceable and where. The issue of collecting attorney fees in relation to an arbitration will also be discussed and the impact fee shifting statutes might have as opposed to contractual language.

Presenter:

Mitch Williamson, a graduate of Rutgers University (1981) and New York Law School (1989), joined Barron & Newburger, P.C. in April 2016, opening its New Jersey office, representing law firms, debt buyers, collection agencies and other business in litigation and government investigations. He is RMA certified and has an AV-Preminant rating from Martindale-Hubble. Prior to joining B&N he was in-house defense counsel to Pressler & Pressler, LLP for 13 years. He is admitted in both the State and Federal Districts of New Jersey, and the State and all four Federal District courts of New York. Mr. Williamson has also been admitted repeatedly pro hac vice in the federal courts of Pennsylvania to handle litigation before those courts.  Prior to working in the creditors rights arena, Mr. Williamson specialized in complex civil litigation, primarily handling environmental coverage disputes, toxic torts, NASD Broker-Dealer disputes, labor disputes, professional malpractice claims, and other issues involving SEC regulations. Prior to practicing law, Mr. Williamson was a professional photojournalist working in this country and in Israel.

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Solo Lawyer by Design

Posted By Administration, Tuesday, March 20, 2018
Updated: Thursday, July 26, 2018

Recorded March 20, 2018

NARCA Executive Director Mark Dobosz interviewed author Gary P. Bauer regarding his book Solo Lawyer by Design: A Plan for Success in Any Practice. 

Gary P. Bauer has been committed to helping students and graduates succeed in the business of law. Solo Lawyer by Design: A Plan for Success in Any Practice is the culmination of his efforts and a ready reference to tap into his extensive experience. It will become a resource that enables the reader to better understand the opportunities and obstacles that may be encountered as a lawyer explores becoming established as a solo practitioner. This book is not designed to sell the idea of solo practice. In fact, it may offer valuable information that makes one decide that solo practice is not the right choice. Throughout the book, the author incorporates true stories to help demonstrate certain concepts.

Presenter:

Gary Bauer is a tenured Professor of Law and Auxiliary Dean at Western Michigan University, Cooley Law School in Lansing, Michigan where he has been employed full time since 1997.  He is the Director of the Sixty Plus Elderlaw Estate Planning Clinic which he established in 1999. He is also the current Chair of the ABA GP Solo, Small Firm Division Legal Educator's Committee. 

Professor Bauer has written numerous law journal articles and published multiple monographs in other professional publications. He has been a featured speaker at Michigan's Solo Institute and regularly is called upon to help practitioners, and the public alike, to better understand the principles of estate planning and practice management for lawyers. As past Chair of the Law Practice Management Section of the State Bar of Michigan, he was instrumental in the early formation and establishment of the Michigan Institute of Continuing Legal Education Solo Institute. He currently serves on that organization's Executive Planning Committee. In 2016 he was awarded the General Practice Solo Division of the American Bar Association's Trainer Award for 2016 and also recognized by the State Bar of Michigan with the Outstanding Achievement Award presented by that Bar's Solo and Small Firm Section in that year.

Professor Bauer has been very actively engaged in helping students and recent graduates prepare for the business of law either in solo or small firm practice. He conducts classes to train and assist law students to embark on careers which make sense for each of them. He has sponsored and maintained a Google Group as a listserv for over 350 grads and students in their efforts to communicate with one another and establish themselves in practice. He also published over 130 blogs in the last year and a half at sololawyerbydesign.com which is full of tips on how to succeed in practice.

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